Single Registry Office for Refugee and Migrant Assistance Inaugurated at the Brazil-Venezuela border

The goal is to register people as they cross the Pacaraima (Roraima) border and Brazil, streamlining integration and access to social protection

30 June 2023
Foto mostra pessoas sendo atendidas em uma repartição pública

Pacaraima, June 30, 2023 – Venezuelan refugees and migrants arriving in Brazil through the Pacaraima border – a city in Roraima - will soon have an easier time accessing services and social benefits. The Ministry of Development and Social Assistance, Family, and Fight against Hunger, in partnership with Pacaraima’s municipality, the government of Roraima, UN agencies, including UNICEF, civil society, and the Humanitarian Logistics Task Force of the Operation Welcome, has inaugurated a Single Registry Assistance Center at the Interiorization and Screening Center (Pitrig in Portuguese) in the city.

The Single Registry (CadÚnico in Portuguese) is an important tool to coordinate the social protection and promotion network, as well as a fundamental mechanism to integrate initiatives from various areas and all levels of government aimed at promoting social inclusion.

Since the end of June, two Brazilian and two Venezuelan interviewers, in Pacaraima, have been providing bilingual assistance to refugees and migrants arriving every day from Venezuela. The center allows the registration of foreigners at the time of their entry in Brazil, facilitating their integration and access to social protection in the country – a milestone in ensuring the rights of this population.

Letícia Bartholo, National Secretary for Assessment, Information Management, and the Single Registry (Sagicad) at the Ministry of Social Development, emphasizes the importance of this partnership to ensure that social programs reach those that have the right to it. “The fight against poverty and inequality is a constitutional task shared by federal entities. The collaboration of the UN and civil society organizations qualifies the action by helping identify the most vulnerable families in the country”.

The United Nations International Children's Emergency Fund (UNICEF) supported the coordination between federal entities and UN partner agencies and provided furniture and equipment.

“Social assistance plays a crucial role in enabling refugee and migrant children and adolescents to access their rights and realize their potential in their new country. The initiative of the Single Registry Center is an important step in this direction”, said Estela Caparelli, head of UNICEF's office in Boa Vista. “In addition, the center provides services that are sensitive to the specific needs of these populations, which is essential to ensure that families can access them”.

The United Nations International Organization for Migration (IOM) will coordinate the registration campaigns in spontaneous settlements in Pacaraima, while the United Nations High Commissioner for Refugees (UNHCR) has also provided equipment.

The Humanitarian Task Force of Operation Welcome - the Brazilian federal government's humanitarian response to the intense migration movement on the northern border of the country - provided and organized the space for the creation of the center, and offered the furniture and equipment needed temporarily. The opening of another Single Registry Assistance Center is scheduled for early September, this time in the Roraima’s capital, Boa Vista.

Families coming from Venezuela are predominantly in vulnerable situations, requiring – and having the right to access - services and benefits such as those offered by the Unified Social Assistance System (Suas) and income transfer programs, among others.

On Inclusive Social Protection
UNICEF supports governments in building and strengthening inclusive social protection systems, which are sensitive to the degree of vulnerability of people, as is the case with forcibly displaced families. An inclusive social protection system ensures that refugees and migrants have access to social services and benefits that help them overcome poverty and promote opportunities for their integration and development in the host country. Recording information on vulnerable families is essential for the effective provision of social protection services and benefits. The Single Registry (CadÚnico) is the official registration instrument in Brazil, and it is mandatory for accessing the main social programs. Therefore, UNICEF works to ensure that vulnerable families on the move are registered in the Single Registry, a path to inclusion in the Brazilian social protection system.

Media contacts

Marco Prates
Communication/SBC in Emergencies
Tel: (61) 99695 0123


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. Across more than 190 countries and territories, we work for every child, everywhere, to build a better world for everyone.

Follow UNICEF on Facebook, Twitter, Instagram, YouTube, LinkedIn e TikTok.

Support UNICEF. Donate now.