Rakuten Viber and UNICEF Nepal join hands to empower the voices of children and youth in Nepal

11 July 2020
This image shows a poster of the Covidko Kura viber sticker pack

Kathmandu, 10 July 2020 – Rakuten Viber, one of the world’s leading messaging apps for free and secure communication, and UNICEF, United Nations agency working for child rights in Nepal, have collaborated to launch U-Report Nepal chatbot on Viber.

U-Report Nepal is a community participation tool empowering young people to be active advocates for positive change in their communities. The partnership has also launched a free Viber sticker pack called ‘कोभिडको कुरा / Covidko Kura’. 

U-Report Nepal is a chatbot on Viber that enables young people to receive information related to COVID-19, mental health issues, and other relevant matters.  It enables direct and rapid data collection and analysis while keeping its users’ privacy safe by keeping them anonymous. The bot users can also share their opinions and voices through the bot’s built-in surveys. U-Report Nepal is designed to address issues that young people care about so that state institutions, non-governmental and international organizations, as well as the media, can have informed decisions and strategies guided by the poll results.

To subscribe to U-Report Nepal on Viber, users can search ‘U-Report Nepal’ on the search box. Once the chatbot opens, users can type and send “CORONAVIRUS” or “COVIDINFO” to get started.

Additionally, Covidko Kura sticker pack on Viber is now available and free for download. Users can download the stickers from the Viber Sticker Market through search tags such as covid19, unicef, Unicef Nepal, coronavirus, Spread Love, Be Kind, NyanoSwagat, Maya Failau, Covidko Kura. When users download the sticker pack, they automatically subscribe to the U-Report Nepal on Viber chatbot. 

"Viber has always strived towards making itself a platform to empower the youth. Especially in the context of Nepal, where mental health and other concerning issues are less talked-about, we hope that U-Report Nepal chatbot provides a medium for the youth to get connected with authentic and reliable information. This also empowers them to be heard and become a more active part of the community, " said Anna Znamenskaya, the Chief Growth Officer of Rakuten Viber.

“U-Report is a critical tool in UNICEF’s engagement with young people. Over the past few months of the COVID-19 pandemic, young people all around the world have engaged with U-Report more than 20 million times. So, we are delighted to collaborate with Viber to provide the opportunity for young people in Nepal to share their views on matters that affect them and their ideas for improving their communities,” said Elke Wisch, UNICEF Representative to Nepal. “This platform, together with the engaging sticker pack, is an important part of enabling the young generation to access lifesaving information and use their own networks for good.”

Media contacts

Lana Macapagal
PR Manager
Viber Asia-Pacific
Tania Dhakhwa
Chief of Communication
Tel: 977-9801244524

About Rakuten Viber

Viber is free to download app that allows users to make free calls, send texts, pictures and video messages to other Viber users. It works on both mobile and computer and can be used to connect with people around the world.


About U-Report

U-Report Nepal has more than 2,000 subscribers who have already received messages related to COVID-19 and has shared their voices through the survey since its launch in May. Developed by UNICEF worldwide, U-Report is a digital tool for expression and social mobilization for young people. U-Report aims to encourage young people in Nepal and around the world to question, debate and be heard on the problems and subjects that concern them daily. Available for free on Viber, U-Report was created by UNICEF to speak out for young people and it already exists in 65 countries, bringing together more than 8 million young people around the world.



UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. Across more than 190 countries and territories, we work for every child, everywhere, to build a better world for everyone.