Disability-inclusion – Frontline workers training

Ensuring equitable access to services for every child

3 women seated on a rug - A health worker, a young mother and her mother-in-law
UNICEF/UNI535340/Saiyna Bashir

Children, young people and adults with disabilities face additional barriers, stigma and discrimination that can prevent them from accessing essential services. 

Frontline workers (FLWs) play a crucial role in ensuring all people can access the basic services; however, many have never been trained in providing services for persons with disabilities. UNICEF is committed to increasing the number of countries that train frontline workers on ensuring disability inclusion in their work.

The Disability Inclusion Training Package for Frontline Workers supports this commitment. It aims to build awareness of a human rights-based approach to disability, aligned with the Convention on the Rights of Persons with Disabilities (CRPD), and support frontline workers to identify basic actions that can be taken to promote the inclusion of persons with disabilities. The package can be used to develop a basic disability inclusion training programme for frontline workers, or its components can be adapted and integrated within other training that is being planned across the various sectors in which UNICEF engages. 

The package includes six modules, each containing a video and facilitator material, six focus briefs and a user guide.

FAQs

Frontline Workers Training

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Module 1: Who we are

Disability Inclusion - Frontline Workers Training

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Module 2: Stigma and discrimination

Disability Inclusion - Frontline Workers Training

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Module 3: Rights based approach

Disability Inclusion - Frontline Workers Training

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Module 4: Participation

Disability Inclusion - Frontline Workers Training

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Module 5: Removing barriers and providing support

Disability Inclusion - Frontline Workers Training

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Module 6: A person-centred approach

Disability Inclusion - Frontline Workers Training

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Focus briefs

Intersectionality and marginalised groups

Focus Brief

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Stigma and discrimination

Focus Brief

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Rights-based approach to disability

Focus Brief

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Participation

Focus Brief

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Accessibility

Focus Brief

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Individual Supports

Focus Brief

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