Ministry of Digitalization and Public Administration and Ministry of Education and Science in partnership with UNICEF Present Roadmap for Digital Education Reform
Prishtina, 26 August 2026 – Today, UNICEF Kosovo in partnership with the Ministry of Digitalization and Public Administration and the Ministry of Education and Science launched the study "From Digital Access to Digital Competence: A Comprehensive Analysis of Digital Competence Development in Kosovo's Pre-University System – Roadmap for Digital Education Reform."
The study provides a comprehensive assessment of digital competence development in Kosovo's pre-university education system, examining student and teacher digital skills, curriculum integration, policy frameworks, infrastructure, and institutional readiness. It also presents a roadmap with practical recommendations to advance digital transformation across the education sector.
Acting Minister of Digitalisation and Public Administration, Mr. Lulëzon Jagxhiu, said: “At the centre of the digital transformation of education should not be technology, but the student and the teacher. The goal is for technology to help us provide higher-quality, more inclusive education that prepares our young people for the future.”
Acting Deputy Minister of Education and Science, Mr. Përparim Kryeziu, said: “We see digitalisation as a necessity of our time, but also as an opportunity: an opportunity to make a leap in quality, access, greater equality and inclusiveness within our education system. The Digital Roadmap provides us with a solid basis for decision-making to make the most of this opportunity.”
The findings highlight the urgency of strengthening digital competencies in Kosovo. Nearly two-thirds of Kosovo's workforce require digital upskilling, the highest proportion in the Western Balkans. At the same time, international assessments such as PISA and ICILS point to persistent gaps in student learning outcomes and digital readiness.
"Children and young people in Kosovo are already growing up in a digital world. Access to technology alone is not enough. Every child needs opportunities to develop critical digital competencies, supported by teachers who are confident in using technology meaningfully and by education systems that foster safe, inclusive, and effective learning environments," said Veronika Vashchenko, UNICEF Head of Office in Kosovo.
While digitalization has been established as a strategic priority through the Education Strategy 2022-2026, the study identifies key challenges that continue to hinder progress, including fragmented implementation efforts, limited coordination across stakeholders, infrastructure gaps, insufficient teacher preparation, funding constraints, and the absence of a comprehensive framework for emerging technologies such as Artificial Intelligence (AI).
The report recognizes ongoing efforts by Kosovo institutions to align with European frameworks, including DigComp, DigCompEdu, and DigCompOrg, while emphasizing the need for stronger implementation, monitoring, and accountability mechanisms.
Developed through policy analysis, stakeholder consultations, school visits, classroom observations, and discussions with teachers and education leaders, the study offers evidence-based recommendations to help ensure that all children and young people acquire the digital skills needed to learn, work, and thrive in an increasingly digital world.
As Kosovo advances its digital transformation agenda, the Roadmap serves as a call to collective action, encouraging government institutions, municipalities, schools, universities, development partners, and the private sector to align efforts and invest in the digital competencies that will shape Kosovo’s future.
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