Child Service Outcome Evaluation (CSO)

A beneficiary-centred survey that assesses whether services and products are reaching the intended recipients and having the expected impact on their well-being.

About

The Child Service Outcome Evaluation (CSO) is a beneficiary-centred survey that assesses whether services and products are reaching the intended recipients and having the expected impact on their well-being.

Its results can be are instrumental for UNICEF, government partners, private sector entities and manufacturing companies as they help:

  • Identify and address supply chain and programmatic bottlenecks that prevent children and their communities to access and benefit from essential supplies and services.
  • Identify changes in demand and product utilization patterns, including design-related flaws with a view to influencing markets, driving product innovation, localization and local production.
  • Improve the quality of the products and services offered by fostering community programme participation, ownership and sustainability.

 

For more information, please contact Supply Division's Supply Chain Strenghening Centre on sc.strengthening@unicef.org.