Frontline workers

Materials for professionals working with adolescents

Frontline workers—from community health teams to school counselors—play a vital role in supporting adolescent mental health and emotional wellbeing. They serve as trusted figures who provide guidance, intervention, and reassurance, often acting as the first point of contact for young people. Their ability to foster safe and supportive relationships is essential in helping adolescents navigate challenges and build resilience.

This platform offers evidence-based guidance on key skills such as counseling, facilitation, and trust-building, ensuring that frontline workers are equipped to address the diverse and evolving needs of adolescents. 

Whether working in schools, health care settings, community centers or responding to those affected by climate crisis of conflicts, these professionals play a vital role. They must navigate cultural sensitivities, support caregivers, and adapt mental health and psychosocial support interventions to  different contexts, ensuring adolescents receive the care and support they need. 

Frontline workers skills:

  • Youth engagement and participation
  • Addressing mental health stigma
  • Delivering promotive and preventive interventions in schools and communities
  • Facilitating access to mental health care services
  • Applying culturally responsive and inclusive approaches
  • Self-care and wellbeing of frontline workers
  • Responding to emergencies 

Key frontline worker resources

Supporting the Mental Health of Young Changemakers

Training toolkit on supporting the mental health and psychosocial wellbeing of young changemakers

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Helping Adolescents Thrive - Facilitator guide

Empowering adolescents to navigate their thoughts, feelings, behaviours, and relationships

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Magnificent Mei comics

A comic series developed as part of the Helping Adolescents Thrive initiative

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Caregiver support workshops - Facilitator guide

A draft UNICEF caregiver support workshop facilitator guide for pilot testing

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Frontline workers videos

Art for social change and mental health (Mozambique)

Mozambique's experience in workshopping art for adolescent well-being

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ConTacto Joven, support for adolescents [Spanish]

Developing skills to improve the mental health of adolescents

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Getting children's learning and mental health back on track

How a teacher in Ecuador has been helping his students learn and take care of their mental health during COVID-19

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Vietnam adolescent mental health campaign

More than 20% of adolescents in Vietnam experience mental health challenges

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Stories from around the globe

Emotional support for migrant adolescents [Spanish]

Discover how UNICEF and U-Report on the Move provide assistance to migrant children and adolescents in Mexico

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From silence to sharing: The power of peer support

UNICEF China and partners are training peer supporters to help students with mental health issues

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Supporting young survivors towards recovery (Libya)

Storm denial in Libya

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Helping adolescents navigate life and learning (Nepal)

Building social-emotional learning skills to nurture improved communication and well-being

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A teacher works with children
/UNICEF/UNI659569/Shanan

Social media for frontline workers

The train the trainer (TtT) sessions

The #LoveYourself campaign

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How to support students' mental health when schools reopen

Transitioning back to in-person classroom learning

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How can we help children understand their emotions?

The focus of the #LoveYourself campaign

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CollectiveMINDS

A campaign to take action for mental health collectively

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