Restoring Children’s Hope and Lives Through Social Work in Klaten

As a long day draws to a close in Klaten in Central Java province, Ofik sits on the steps of her home, a serene expression on her face. “Knowing that I can help people get what they need makes me happy. It’s spiritually rewarding—doing good for others,” she reflects. For 14 years, Ofik has been a devoted social worker supporting children and their families grappling with various challenges. This more than a career for Ofik – it is her life purpose.

Social workers like Ofik play a crucial role in improving lives. They connect people with essential services, collaborate with government institutions, and provide much-needed emotional and legal support to vulnerable persons. Their work requires compassion, persistence and skill—qualities that Ofik embodies, according to her colleague Auli. “She is incredibly empathetic, making her easily accepted by even the most reserved individuals,” says Auli

Ofik’s work has taken her through many situations, from securing birth certificates for children to guiding hopeful foster parents. Some circumstances are incredibly difficult to navigate, including her efforts to support survivors of sexual violence – where her impact is deeply felt across communities.

For Hani (name changed), Ofik’s support was life changing. Hani’s eight-year-old daughter, Kusuma (name changed), was a victim of sexual abuse at the hands of a neighbour. “Before she [Ofik] came, all I could do was weep and pray,” Hani recalls, her voice heavy with pain.

Several months ago, Kusuma was joyfully playing with friends near her home, when a familiar man lured her away. She was raped, left alone and unconscious. Her innocence was stolen. Justice seemed out of reach—until Ofik stepped in. She provided the family with legal assistance, helping them with the case until the perpetrator was imprisoned. Ofik also ensured that Kusuma received medical care and ongoing psychological support. “Ofik helped me at my lowest point. I will never forget that,” says Hani.

According to the most recent national data, approximately 11.5 million (51 per cent) of children aged 13-17 in Indonesia have experienced one or more forms of violence in their lifetime. Yet, reporting of cases remains low and many victims do not access integrated protection services. This is often due to victims being afraid or blaming themselves, limited awareness of reporting mechanisms, stigma associated with visiting service centres and cultural norms that perpetuate a cloak of silence, particularly around sexual violence.

In Central Java, violence against children provincial government data indicates that reported cases rose from 2,110 in 2020 to 2,420 in 2024, with nearly half of all victims experiencing sexual violence. The trauma leaves deep scars—both physical and emotional. Without immediate intervention, the effects can last a lifetime. Social workers are often the first responders, offering survivors a path to healing.

“Social workers like Ofik are essential in helping victims rebuild their lives,” says Enggar, Head of the Department of Social Services for Women's Empowerment, Child Protection and Family Planning (DinssosP3APPKB) in Klaten. “They empower survivors to move forward, stronger than before.”

Yet, despite their critical role, social workers face immense challenges. “The number of professionals is far too small compared to the growing need,” Ofik explains. “We do everything we can, but the demand stretches us to our limits.” Coordination remains a key strategy, but logistical barriers and limited resources make their work even harder.

To address these gaps, UNICEF supports the government by training social workers in case management, early detection of abuse, child safeguarding and interpersonal skills. These efforts complement government programmes, such as the Integrated Service Unit (Unit Layanan Terpadu), which provide support for affected families.

In Central Java, 19 districts including Klaten have been supported to strengthen services. Ovi participated in UNICEF-supported training on case management, mental health, psychosocial support and self-care. 

Ofik continues to be a pillar of strength for her community. Because of her dedication, Kusuma is slowly reclaiming her childhood. Her laughter has returned, her spirit is healing. For Hani, Ofik’s support serves as a powerful reminder: “Life is full of trials, but never lose hope. Help will come.”

As Ofik continues to help others in need, she remains humble about her role. “I am just an enabler,” she says. “True change comes from the survivors themselves. With resilience and self-belief, they can take the first steps toward reclaiming their lives.”