Five top tips for parents supporting children with remote learning

By UNICEF Global Chief of Education Robert Jenkins

Пет съвета за родителите, които помагат нa децата си да се обучават дистанционно
31 March 2020

Since COVID 19 was declared a pandemic, the number of cases continues to soar around the world. Hundreds of millions of children are trapped indoors. Parents and caregivers are working remotely whenever they can. Borders have been closed. Lives have been upended.

Nationwide school closures and many more regional closures have affected education for more than 80 per cent of the world’s school population. At the same time, parents are working from home or have sadly lost – or face losing – their employment.

Families are likely going through a range of emotions from fear to anxiety and stress. Young children may feel confused and scared, and sometimes unable to articulate their feelings, while teenagers may feel upset and isolated by this new – temporary – way of life. Finding ways to continue your children’s education during this time will help create the structure and routine they need to keep them learning, support their mental health and get through this unprecedented time.

For many parents, providing this kind of support for their children will be something that’s completely new. To support parents in continuing their children’s education, I’d like to offer five simple tips:

Tip number one: Plan a routine together.

Try to establish a routine that factors in age-appropriate education programmes that can be followed online, on the television or through the radio. Also, factor in play time and time for reading. Use everyday activities as learning opportunities for your children. And don’t forget to come up with these plans together where possible.

Although establishing a routine and structure is critically important for children and young people, in these times you may notice your children need some level of flexibility. Switch up your activities. If your child is seeming restless and agitated when you’re trying to follow an online learning programme with them, flip to a more active option. Do not forget that planning and doing house chores together safely is great for development of fine and gross motor functions. Try and stay as attuned to their needs as possible.

Tip number two: Have open conversations.

Encourage your children to ask questions and express their feelings with you. Remember that your child may have different reactions to stress, be patient and understanding. Start by inviting your child to talk about the issue. Find out how much they already know and follow their lead. Discuss good hygiene practices. You can use everyday moments to reinforce the importance of things like regular and thorough handwashing. Make sure you are in a safe environment and allow your child to talk freely. Drawing, stories and other activities may help to open a discussion.

Try not to minimize or avoid their concerns. Be sure to acknowledge their feelings and assure them that it’s natural to feel scared about these things. Demonstrate that you’re listening by giving them your full attention, and make sure they understand that they can talk to you and their teachers whenever they like. Warn them about fake news and encourage them – and remind yourselves – to use trusted sources of information such as UNICEF guidance.

Tip number three: Take your time.

Start with shorter learning sessions and make them progressively longer. If the goal is to have a 30- or 45-minute session, start with 10 minutes and build up from there.  Within a session, combine online or screen time with offline activities or exercises.

Tip number four: Protect children online.


Digital platforms provide an opportunity for children to keep learning, take part in play and keep in touch with their friends. But increased access online brings heightened risks for children’s safety, protection and privacy. Discuss the internet with your children so that they know how it works, what they need to be aware of and what appropriate behavior looks like on the platforms they use, such as video calls. Establish rules together about how, when and where the internet can be used. Set up parental controls on their devices to mitigate online risks, particularly for younger children. Identify appropriate online tools for recreation together - organizations like Common Sense Media offer advice for age-appropriate apps, games and other online entertainment. In case of cyberbullying or an incident of inappropriate content online, be familiar with school and other local reporting mechanisms, keeping numbers of support helplines and hotlines handy. Don’t forget that there is no need for children or young people to share pictures of themselves or other personal information to access digital learning.

And finally, tip number five: Stay in touch with your children’s education facility.

Find out how to stay in touch with your children’s teacher or school to stay informed, ask questions and get more guidance.  Parent groups or community groups can also be a good way to support each other with your home schooling.

Best of luck with it all and please visit for the latest information on COVID-19, and how to protect yourselves and your children during this challenging time.