Review of The Social Inclusion through the Provision of Integrated Services at Community Level Model

Highlights

The analysis of the results achieved focused on the two phases of the model – preparation and implementation – and targeted both the overall model and its two key components – MPS and QIE.

The proactive approach undertaken within the model, which was based on services centred on beneficiaries’ needs, allowed for an enhanced understanding of community needs and the design of tailored services. At the same time, targeting beneficiaries with outreach or community-based social services/primary healthcare helped increase their level of trust in the LPAs, raise their level of information and awareness of their rights and, as a consequence, it helped address the challenges they were facing.

AURORA is one of the model’s elements that are subject to constant improvement following the feedback received from community workers, enabling in-depth knowledge of local children’s vulnerabilities, the design of specific services to address those vulnerabilities, and real-time monitoring of service delivery status. However, the specialists working in the intervention areas tackled by the model (NGOs, national authorities) are not familiar enough with this application, which affects its endorsement as a tool that could be replicated nationwide.

The evaluation of education institutions and the training of their management structures led to increased school management capacities.

Enhancing teaching staff’s specific and cross-cutting competencies helped increase the quality of education through the use of modern student-centred teaching methods and tools.