We’am: A Steady Hand Guiding Young Learners in Za’atari Camp

Each morning in Za’atari refugee camp, We’am carefully arranges the small wooden chairs in her classroom. The space hums with anticipation as bright posters line the walls, crayons are neatly stacked, and a small whiteboard waits to welcome another day of learning.

As a Syrian Assistant Teacher, We’am plays a vital role in helping children take their first steps into education. “My role is to support the teacher,” she explains. “While the teacher leads the lessons, I make sure every child feels included, calm, and ready to learn.”

In classrooms filled with young children — many of whom carry memories of displacement and instability — We’am’s steady presence offers comfort. “Some children are very shy at first. Others cry when their mothers leave,” she says softly. “I sit beside them, hold their hand, and tell them that school is a safe place.”

We’am fled Syria more than ten years ago. Since then, life in the camp has brought its own challenges — from rising living costs to the uncertainty of humanitarian aid. Yet her work gives her strength and meaning. “This job allows me to provide for my family,” she says. “But it also gives me dignity. I feel I am part of something important — helping our children learn and grow.”

Her days are full: organizing learning materials, supporting lessons, and gently guiding the children through songs, numbers, and new words. For We’am, small moments carry big meaning: the first time a hesitant child answers a question, or when a group sings together without fear. “When I see them smile, I know we’re doing something right,” she says.

Beyond the classroom, We’am’s dedication ripples through the community. Parents trust her; children greet her by name on their way home. She believes that education is not only about letters and numbers but also about rebuilding hope. “Every child here deserves to feel capable and confident,” she says. “If I can help them believe that — even a little — then I’ve done my job.”

Through We’am’s calm guidance and quiet perseverance, learning in Za’atari is not just possible. It’s also personal.

Support for UNICEF’s Syrian Assistant Teachers programme in schools is generously provided by the Government of Switzerland.