Manual on Youth and Adolescents Counselling
for Lao People’s Revolutionary Youth Union (LYU) Helpline Volunteers
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The Manual on Youth and Adolescents Counselling for Lao People’s Revolutionary Youth Union (LYU) Helpline Volunteer is developed based on real-life counselling experiences, various consultations, and exchanges of lessons among government partners, UN agencies, and CSOs working on youth and adolescents’ issues as well as counsellors at local and international levels. This manual provides tools, information and references for counsellors. It explains in detail counsellor ethics, counselling techniques, procedures, data management, service promotion, common issues of concern and corresponding solutions. This manual was developed by LYU and UNICEF under the ‘From Behind Closed Doors – Reaching Vulnerable and At-Risk Children with Quality Protection and Mental Health Services in East Asia and the Pacific’ project.