UNICEF and partners launch digital tool for child protection case management in Sudan

04 April 2022
Primero launch in Sudan

KHARTOUM, 4 April 2022 - UNICEF and its partners, the National Council on Child Welfare (NCCW) and the Ministry of Social Development are launching today the Primero/ CPIMS+ digital tool and mobile application as part of sustained efforts to promote the use of a standard inter-agency Child Protection Information Management System (CPIMS+) for the child protection actors.

Primero is a digital tool that is used for case management and it will allow social workers to register cases of violence against children as well as coordinate timely and efficient referral of cases through various protection sectors such as police, social and medical services. The tool will lead to better documentation of cases, facilitate case planning and ensure that all cases benefit from referrals for service-provision, and this is much-needed in low-income countries with low numbers of social workers.

“This launch is a significant milestone for child protection programming in Sudan and has been achieved following 18 months of participatory collaboration. We trust that this is a huge step to building a child protection system that is accountable to child survivors of abuse, exploitation and neglect,” said Mandeep O'Brien, UNICEF Representative in Sudan.

With this tool, social workers and volunteers will better respond to cases of violence, abuse and neglect by collecting and sharing protection-related data as well as providing quality support to vulnerable children and families after assessing their needs. The first step to improving response is data collection. and accurate data is as important as coordinating efforts to maximize the use of human resources and provide efficient support.

Primero began in 2013 to offer a user-friendly case management tool in the child protection sector. It is currently used in 40 countries and territories. More than 20 partners, consisting of UN agencies and local NGOs, have subscribed to the Primero/ CPIMS+. This translates to 268 users covering 10 states with an estimated caseload of 35,000 children at risk in Sudan.

Primero will help social workers in Sudan register and monitor cases as well as store and share protection related data that can be used for planning, programming and advocacy.


Media contacts

Fatma Naib
Chief of Communication & Advocacy
Reem Abbas
Communication Specialist


UNICEF promotes the rights and wellbeing of every child and is committed to the children of Sudan. We never give up on finding solutions that provide immediate help to save the lives of children or provide durable support so that those children grow up with dignity, health and an education.  

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