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Every child has access to social services in Moldova

Refugee families from Ukraine are protected in Moldova

UNICEF
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UNICEF/Moldova/2023/Pirozzi

Discover our services dedicated to vulnerable families and children affected by difficult situations. 

Personal assistance for children with disabilities 

Personalized assistance and care. 

  • Access to the service is obtained by submitting an application to the social worker in the community or the territorial social assistance structure at district/municipal level. 
  • Rights of the beneficiary: information, selection of the assistant, consultation, examination of complaints, dignity respected. 
  • Confidentiality assured. 
  • Contact and information: https://www.anas.md/, https://dgas.do.am/ or phone +37322 822 088. 

Maternity center for mothers and children affected by violence 

  • Support for mothers and children in difficult situations. 
  • Psychological support, legal assistance and career guidance. 
  • Maximum placement period: 12 months, with possible extension in exceptional cases. 
  • Information at +37322 922 555, +373 671 001 44 (available 24/24 hours) or in the Maternal Centres in the city. Cahul, or. Hincesti "Pro-Femina", or. Causeni "Pro Familia". 

Day centers for children at risk 

  • Centers created with the support of UNICEF in Chisinau for information, counseling and assistance in family disputes. 
  • Access to the center is done directly or through the Directorate for the Protection of Children's Rights. 
  • Link to more information - www.proiecte.chisinau.md Social Assistance section or phone +37322 201 707. 

Day center for children aged 4 months - 3 years 

  • Preventing separation from the family, facilitating reintegration and harmonious development of children. 
  • Providing optimal conditions for the parents' re-employment. 
  • The center provides adequate nutrition, life skills training and communication. 
  • Access to the Centre is by submitting an application to the territorial social assistance structures. 
  • The centres are located in mun. Chisinau, mun. Balti, rl Criuleni, rl Calarasi, rl Glodeni, rl Rezina. 
  • Information at +37322 226 100, General Directorate for the Protection of Children's Rights. 

 Assisted social housing for young people aged 16-21 

  • Safe temporary accommodation for young people aged 16-21. 
  • Skills development, educational and socio-professional support, 
  • Call the Directorate-General for the Protection of Children's Rights to take advantage of the service or visit https://dgpdc.md/. 

Professional parenting support 

  • Parenting and care in a substitute family environment. 
  • Foster care with monthly allowances. 
  • Period determined by time and guardianship authority. 
  • Contact your local social welfare office. 
  • Contact and information: https://www.anas.md/, https://dgas.do.am/ or phone +37322 822 088. 

Child helpline 116 111 

  • Freephone 116 111 for support, advice and confidential information. 
  • Available 24/24 free of charge for calls, e-mail or chat on www.12plus.md. 

Women and girls' helpline 0800 88 008 

  • Freephone 0800 88 008. 
  • Help for all forms of violence: emotional, economic, physical, social, sexual. 
  • Advice, support, and guidance. 

Child Sexual Abuse Reporting Line (CSAM) 

 Platform www.12plus.md 

  • Information for teenagers and parents about sexual abuse and exploitation - www.12plus.md. 

Community Centres 

  • Child-friendly spaces for activities while parents access information and benefits. 
  • Facilitators provide protection and assistance in case of emergency. 
  • Identification and referral to specialized services. 
  • Locations: CC in Balti (Terre des Homme, +373 68 221 084), Dondușeni (CCF Moldova) and Căușeni (NGO "Partnership for every child"). 
  • Link for more information: https://tdh-moldova.org/ and https://www.ccfmoldova.org/.  

Centre Amicul - emergency support: 

  • For child victims or witnesses of crime. 
  • Friendly counseling, psychological and legal assistance. 
  • Locations: Centre Amicul - mun. Chișinău, Calea Ieșilor 61/2, Tel: +373 22 748 378 
  • CNPAC - 37/B Tricolorului str., Chișinău, Republic of Moldova, tel:+373 78 000 480, +373 22 758 806 Fax:(+373 22 748 378 
  • Link to more information: https://www.cnpac.md/ro/ce-facem/asistenta/. 

 Barnahus service - specialised assistance: 

  • The Barnahus service provides four types of specialized assistance to victims or witnesses of violence in situations of re-traumatisation. 
  • Protection without re-traumatisation for child victims or witnesses of violence. 
  • Residents of Balti can contact the staff of the center by phone: 078000710. Residents of other communities can request assistance by contacting the National Centre for the Prevention of Child Abuse at 078000480 or by e-mail: [email protected]. 
  • Link for more information: https://www.barnahus.md/categorie/pentru-profesionisti/. 

Unite against violence! Together we can create a safe environment for all. We support each other for a safe and fair future. More information on www.telefonulcopilului.md