Support for Families in Emergencies

Essential contacts to get help in Lebanon

Emergency

Services offered

Click here to access the Ministry of Social Affairs platform to register displaced people.

Organization
Covered Governorates		Contact Information
Caritas Lebanon
In Beirut and Mount Lebanon		+96181559495
International Rescue Committee
In Beqaa and Baalbeck-Hermel		+96181600048
Terre des Homme Lausanne 
In South Lebanon and Nabatiyeh
 		+96181616637
Himaya
In North Lebanon and Akkar		+96179300410

For any information regarding the health sector, you can contact the Ministry of Public Health Hotline: 1787

If you’re a parent, caregiver, or know of a war-injured child, contact ACWA hotlines immediately:

+961 76 325 928
+961 76 835 307

The ACWA programme provides life-saving medical care, rehabilitation, and mental health support to children affected by the war.

National Psychological Support Hotline: 1564

Step by Step Application 

Click here for more information

Self Help Plus Podcast 

Click here to watch the podcast

Self-Care Series

Click here to check the playlist

For more information about Mental Health Services Centres Click here
For more information about Mental Health Services Click here

For more information you can visit Laaha Platform.

For referrals you can access the platform here.

For more information and complaints, you can contact: 

  • Ministry of Social Affairs: 1714
  • UNICEF: 04727300
  • World Food Programme: 1526
  • United Nations High Commissioner for Refugees: 04726111

Organization
Covered Areas		Contact Information
Internation Committee of the Red Cross
In South Lebanon, Beqaa, and Mount Lebanon		+9611727727
Mousawat
All Governorates		+96178874549
  • Lebanese Union for Physical Disabilities
    Beqaa
  • Beirut, Mount Lebanon and Saida

 

  • +96181491828
  • +96170436 / +96181491824
The Forum for the Rights of Persons with Disabilities
Tripoli, Menieh, Donieh, and Akkar		+96170888491
Rahma
In North Lebanon, Tripoli, Donieh, and Akkar		+96176058353

Arc En Ciel:

  • Beirut and Mount Lebanon
  • Metn, Baabda, Jbeil, Keserwan, and Chouf
  • Akkar
  • Central Bekaa, and Taanayel

 

  • +96176874356
  • +9613109672
  • +9613273960
  • +96171802548

For consultations with infant and toddler nutrition specialists, you can:

For any problem related to online learning during emergencies you can contact the Ministry of Education and Higher Education Hotline: 01772288

For problems related Madristi Platform or Call & Learn Initiative you can contact via WhatsApp: +96171372321

For more information and support you can contact: 

  • Ministry of Public Health hotline: 1787
  • UNFPA: +96181596433

For more information and inquiries, you can always contact UNICEF Hotline: 04727300

Access Information and Support Through Chatbots

These chatbots are designed to provide reliable information and support, including access to digital learning platforms and services, key information for frontline workers, and guidance on infant and young child feeding.

Chatbots

This chatbot gives students and teachers access to learning opportunities anytime, anywhere. It connects users to digital platforms, tutoring support, and educational resources.

To access the chatbot send “learn” to Instagram or Facebook.

This chatbot supports frontline workers in Lebanon with quick access to key information, fact sheets, and essential information for emergency response.

To access the chatbot send “information” to Instagram or Facebook.

This chatbot supports caregivers of infants and young children during emergencies with reliable infant and young child feeding guidance. It also refers them to trained counsellors who provide free support on breastfeeding and safe nutrition practices.

To access the chatbot send “nutrition” to Instagram or Facebook.