Inter-Sectoral Standard Operating Procedures for Child Protection and Family Welfare

Guidelines, Tools and Forms for Casework and Management

A social worker speaks to a mother


The Government of Ghana with UNICEF support developed an Inter-Sectoral Standard Operating Procedure for child protection and family welfare (ISSOP). The ISSOP provides a harmonized framework of agreed standards, principles and procedures for all child protection and family welfare stakeholders to understand each other’s roles and responsibilities. In addition, the ISSOP helps to hold stakeholders mutually accountable to each other and the beneficiaries they serve. It identifies specific procedures to the use of forms, tools and guides by the social services and other key stakeholders. The guides, tools and forms of this ISSOP have been designed to improve the quality of social services.


Inter-Sectoral SOPs for Child Protection and Family Welfare
Ministry of Gender, Children and Social Protection, UNICEF
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