Children at increased risk of harm online during global COVID-19 pandemic - UNICEF

Newly released technical note aims to help governments, ICT companies, educators and parents protect children in lockdown

15 April 2020
A child tapping on the key board of his computer
UNICEF/UN262822/ADEMUYIWA

New York/Accra - 15 April 2020   Millions of children are at increased risk of harm as their lives move increasingly online during lockdown in the COVID-19 pandemic, UNICEF and partners said today.

“The coronavirus pandemic has led to an unprecedented rise in screen time,” said Global Partnership to End Violence Executive Director Dr. Howard Taylor. “School closures and strict containment measures mean more and more families are relying on technology and digital solutions to keep children learning, entertained and connected to the outside world, but not all children have the necessary knowledge, skills and resources to keep themselves safe online.”

More than 1.5 billion children and young people have been affected by school closures worldwide. Many of these students are now taking classes as well as socializing more online. Spending more time on virtual platforms can leave children vulnerable to online sexual exploitation and grooming, as predators look to exploit the COVID-19 pandemic. A lack of face-to-face contact with friends and partners may lead to heightened risk-taking such as sending sexualized images, while increased and unstructured time online may expose children to potentially harmful and violent content as well as greater risk of cyberbullying.

UNICEF together with its partners, Global Partnership to End Violence against children, International Telecommunication Union (ITU), United Nations Educational, Scientific and Cultural Organization (UNESCO), UN Office on Drugs and Crime (UNODC), WePROTECT Global Alliance, World Health Organization (WHO), and World Childhood Foundation USA, is releasing a new technical note aimed at urging governments, ICT industries, educators and parents to be alert, take urgent measures to mitigate potential risks, and ensure children’s online experiences are safe and positive during COVID-19.

In Ghana, UNICEF  has worked closely with government in advancing the following interventions to protect children within the online space. This includes

  • Ongoing awareness raising and sensitization of children, teachers, parents and caregivers to prevent violence, abuse and exploitation of children via GACA and the Safer Digital Ghana Awareness Programme
  • launch of cybercrime/security incident reporting point of contacts to provide channels for reporting including online portals, hotlines, SMS line and a dedicated app to facilitate incident reporting.
  • The establishment of a digital forensic laboratory for the Cyber Crime Unit of the Ghana Police Service to facilitate investigations of cases of such nature is underway.
  • Comprehensive legal reforms to strengthen the protection of children from all forms of abuses including online related abuses and exploitation including the drafting of Cyber Security Bill.

“Under the shadow of COVID-19, the lives of millions of children have temporarily shrunk to just their homes and their screens. We must help them navigate this new reality,” said UNICEF Executive Director Henrietta Fore. “We call on governments and industry to join forces to keep children and young people safe online through enhanced safety features and new tools to help parents and educators teach their children how to use the internet safely.”

The preliminary recommended actions to mitigate online risks for children during COVID-19 include:

  • Governments: Bolster core child protection services to make sure they remain open and active throughout the pandemic; train health, education and social service workers on the impacts that COVID-19 may have on child well-being, including increased online risks; step up awareness raising and educational initiatives on child online safety, and make sure social service providers, schools, parents and children are aware of local reporting mechanisms and have support numbers of local helplines and hotlines.
  • Information technology industry including social networking platforms: Ensure online platforms have enhanced safety and safeguarding measures, especially virtual learning tools, and that they are clearly accessible to educators, parents and children; promote and facilitate child safety referral services and helplines; develop standard moderation policies that are aligned with children’s rights; employ built-in protection measures while innovating as appropriate, and provide internet connectivity to improve access for disadvantaged children in low-income households.
  • Schools: Update current safeguarding policies to reflect the new realities for children learning from home; promote and monitor good online behaviours and ensure that children have continued access to school-based counselling services. 
  • Parents: Ensure children’s devices have the latest software updates and antivirus programs; have open dialogues with children on how and with whom they are communicating online; work with children to establish rules for how, when, and where the internet can be used; be alert to signs of distress in children that may emerge in connection with their online activity, and be familiar with school district policies and local reporting mechanisms and have access to numbers of support helplines and hotline handy.

To report someone who intiatived an unwanted or inappropriate contact online with a child, or if you see any child sexual abuse material online, report it to Ghana Computer Emergency Response Team at National Cyber Security Centre through the following channels:

Media contacts

Eulette Ewart
Communication Manager
Tel: +233244334996
E. Offeibea Baddoo
Communication Officer
Tel: +233 24 466 3643

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