Digital outsourcing help girls in Tajikistan to transit to decent work-life

UNICEF-supported Impact Hub helped Shahnoza to get a digital job for the US-based company.

Karamali Karamaliev
girl sitting next to the computer
Shahnoza Khujanazarova
16 January 2020

Shahnoza Khujanazarova is a 22 y.o young graduate from Khorog, the most mountainous and geographically hard-to-reach town in eastern Tajikistan, bordering with Afghanistan. Like many other adolescents and youth in this area, she faced difficulties with job employment after graduation. Nine of ten youth who are not in education or work (NEET) in Tajikistan are young girls, just like Shahnoza (30% of youth in Tajikistan are NEET).

“After graduating from university, I struggled to find a decent job. In most cases my educational background didn’t fit the requirements… ”

On August 2019, Shahnoza saw advertising on local television about training for unemployed young people that is conducted by the Pamir Innovation Hub with the support of UNICEF in Khorog. She registered, passed the test and got enrolled in the training programme. 

"I  graduated from the biology faculty at the University of Khorog, but even with a degree in biology I did not find a job."

girl in the impact hub
Shahnoza Khujanazarova

The training programme is part of the Impact Sourcing initiative, funded by UNICEF and implemented by Pamir Innovation Hub (PIH) in Khorog city in collaboration with the Ministry of Labour, Employment and Migration of Tajikistan. The Impact Sourcing aims at creating alternative employment opportunities for vulnerable groups of adolescents and youth by importing digital jobs to Tajikistan and creating an industry of outsourcing works.

The youth enrolled in the Impact Hub receive on-the-job digital training on data entry, digital accounting, graphic-design, web-design and other digital micro-work skills. After the completion of the programme, these adolescents and youth are connected to employers to perform online-based microwork for the companies based abroad.  

Shahnoza studied digital accounting, and during the learning process, she was assigned with practical tasks, such as collecting and processing the necessary data, working with accounting and banking reporting, working with regulatory legal acts and regulation on cash transactions and keeping a cash book and cash statements. The digital on-job training boosted Shahnoza’s self-confidence and helped her to realize her potential.

 “What I especially liked about the training is that there we mostly practised on real online service platforms. I really liked the new skills that I acquired here although they relate more to economics and accounting, whereas I studied biology. The combination of theory and practice very quickly bore fruit, and soon I applied for a job that Pamir Innovation Hub brought to us. It’s been three months since I started working online for the US-based company “Modi Soft”. Now that I have a job, I’m gaining experience, new skills and financial means to pay for my further development”- shares Shahnoza. 

Shahnoza Khujanazarova

 " I plan to continue pursuing a career in the area of digital jobs. In the future, I see myself in entrepreneurship and managing my own business."

In 2019, another 83 young people, the majority of whom were not in education and employment (NEET), were trained and have been employed with digital jobs in Pamir Innovation Hub. The first Impact Hubs in Tajikistan – one in Khorog and Dushanbe - that have been established recently, are just the beginning of an outsource economy creation that will provide employment for all NEET youth in the country. It is believed that this will reverse the migration dynamics in Tajikistan. Impact Sourcing will allow youth to remain in the country by outsourcing digital jobs and prevent the brain drain.