About

The Humanitarian cash Operations and Programme Ecosystem (HOPE)

Image About Hope

The Humanitarian Cash Operations and Programme Ecosystem (HOPE) is UNICEF’s bespoke management information system for managing cash transfer programmes. It is an integrated solution which provides the necessary tools to manage high amounts of data during the implementation of Humanitarian Cash transfers in compliance with UNICEF Data Protection Policy and Information Security Standard.

HOPE can, 
1. Collect beneficiary data 
2. Associate data with cash programmes 
3. Create target population 
4. Manage payment lists 
5. Send payment lists to Financial Service Providers (FSPs) 
6. Reconcile payments 
7. Triangulate payment verification information directly from beneficiaries 
8. Handle grievances and feedback, as well as reporting. 

HOPE is an entirely open-source platform (main repository) designed to empower governments and practitioners with the digital tools needed to deliver cash assistance effectively. Whether you are a government agency, non-profit organization, or other entity in need of robust and adaptable digital solutions, HOPE offers a comprehensive suite of features that can be tailored to meet your specific requirements. Our mission is to facilitate the efficient and transparent distribution of cash assistance to those who need it most, ensuring that aid reaches the intended recipients in a timely and secure manner.
 

With the introduction of HOPE, a digital humanitarian cash assistance delivery solution, UNICEF has delivered over $520 million in humanitarian cash transfers to over 2.9 million crisis-affected families around the world. 

Benefits of using HOPE 

Accountability

Increased controls

Mitigate operational risks by Increased controls, compliance and accountability

Mitigate operational risks by Increased controls, compliance and accountability

Ensures due diligence 

Upholds data protection and information security standards

4. Simplification of the multiple processes involved in cash transfer programmes

Simplification of the multiple processes involved in cash transfer programmes.