Community Engagement and Accountability in Emergencies
UNICEF and ECHO supports a digitized Grievance Redress Mechanism (GRM)
With support from the EU Civil Protection & Humanitarian Aid (ECHO), UNICEF Belize and the Ministry of Human Development, Family Support and Gender Affairs are collaborating to strengthening national social protection systems by updating critical manuals such as BOOST and establishing a Grievance Redress Mechanism. The comprehensive Grievance Redress Mechanism (GRM) will support how feedback, complaints, and appeals are received and managed across social services.
Recently a consultation was implemented with stakeholders to get their feedback on how we can create a mechanism that ensures greater transparency, accountability, and accessibility—especially for those often left behind.
Key stakeholders participated in the consultation providing critical feedback on how the GRM will improve the national response in emergencies.
UNICEF Belize recognizes the significance of these social investments. In the face of escalating natural hazards, economic shocks, and climate change-related extreme events, strengthening national social systems making it more shock-responsive, is the most effective way to prevent, and respond to shocks, including through anticipatory actions that save lives.
When people seek help, their voices must be heard. We’re working to make this possible – especially in times of emergencies.
