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Knowledge Management

 In knowledge management, UNICEF aims to position itself as a knowledge leader on children in Zimbabwe. A draft Zimbabwe Country Office Knowledge Management strategy was developed to improve the creation, organization, sharing and use of knowledge for better performance management and development results. 

The Zimbabwe Country Office established the Knowledge Management function under the oversight of the Research and Evaluation Committee (REC).  The REC sets the monitoring, evaluation and research agenda for the ZCO by identifying and prioritizing data needs, capacity gaps and research questions. 

At the beginning of 2013, the REC endorsed an Integrated Monitoring and Evaluation Plan (IMEP) prioritizing 5 evaluations, 5 surveys and 5 studies. In order to ensure quality assurance at every stage, the ZCO established an internal Research and Evaluation Reference Group (REG) composed of technical experts and advisors in various fields. In 2013, all key evaluations, studies and assessments underwent a rigorous review process by the REG, from development of terms of reference, through design and methodology to final report writing and dissemination. 

In 2013, the ZCO supported the following evidence generation activities:

  • Equity studies on disability (at analysis stage), urban poverty (being finalized), and Child Poverty and Disparities (at finalization stage).
  • Secondary analysis of DHS 2011/2012 data, producing 10 thematic reports that are currently under peer review for publication.
  • Three rounds of the quarterly VMAHS to assess bottlenecks in availability of essential medicines, equipment and supplies and the status of health services and human resources in 1600 health facilities the country. In 2014 the VMAHS will collect real-time information using “SMS” messages to ensure timely reporting for decision making.
  • Assessments of child protection services, the Health Transition Fund, the School Improvement Grants pilot, and the household cash transfer programme.
  • The ZCO continued to strengthen health, education and child protection sector management information systems as a more sustainable way of generating data critical for policy advocacy and decision making.

UNICEF’s Centre for Collaborative Operational Research and Evaluation (CCORE) is establishing a website platform ( to increase access to studies, evaluations and surveys. UNICEF continued to support the Zimbabwe Statistical Database (ZIMDAT), another information sharing platform that operates on DevInfo technology. 

The ZCO produced and updated factsheets and posters on key social and development statistics for internal and external use.  Starting with the DHS 2010/11 secondary data analysis, the ZCO supported peer review to promote publication in international journals to increase access.

CCORE hosted widely-attended monthly sessions to disseminate study findings, with efforts underway to decentralize to provincial level to facilitate wider dissemination of evidence. In addition, CCORE inaugurated an Operations Research (OR) grants programme for Zimbabwean researchers to conduct OR in health, education, and WASH, building the capacity of the research institutions in conducting quality studies that meet international publication standards. In 2014 the CO will focus on management of information within the organization, making it more accessible and utilizing technology and innovation to make it more user friendly.



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