06 April 2022

Resources and helplines for families fleeing Ukraine

The war in Ukraine has forced millions to flee their homes in search of safety. If you or someone you know is taking refuge in a neighbouring country, here's how to access essential services – including shelter, food, protection and other forms of support – in the Czech Republic, Hungary, Moldova, Poland, Romania and Slovakia. No matter where you'…, Helplines by country, Bulgaria, Need Resource Information for people affected by the war in Ukraine  Government of Bulgaria / Website in Ukrainian, English, Russian / Phone: +359 2 90 55 555, + 380 / 322 465 075 In case of emergency First Responders / Phone: 112 Legal advice Bulgarian Helsinki Committee / Phone: +359 2 980 20 49, +359 2 981 33 18 / Hotline +359 8888 19 745…, Czech Republic, Need Resource Applying for refuge and protection, plus other essential services Government of the Czech Republic /  Website , Phone: +420 974801802  In case of emergency First Responders / Phone: 112 Essential services and humanitarian assistance UNHCR /  Website Legal, social, psychological counselling (including for unaccompanied children)…, Hungary, Need Resource Applying for refuge and protection, plus other essential services Government of Hungary /  Website , Toll-free phone: 06 80 310 310, Mobile phone: +36 1 550 1828 Embassy services Embassy of Ukraine / Phone: +36-14-22-41-20, +36-14-22-41-22, +36-14-22-41-23 In case of emergency First Responders / Phone: 112 Essential services and…, Moldova, Need Resource Applying for refuge and protection, plus other essential services Moldova Bureau for Migration and Asylum / Phone inside Moldova: 0800 015 27, Phone from Ukraine: +373 22 820 007    Accommodation, other essential services, and humanitarian assistance Government of Moldova /  Website Embassy services Embassy of Ukraine /  Website ,…, Romania, Need Resource Applying for refuge and protection, plus other essential services Government of Romania /  Website Embassy services Embassy of Ukraine /  Website , Phone: +40-212-30-36-60 In case of emergency First Responders / Phone: 112 Border Police / Phone: +40219590 Report child abuse Child Helpline / Phone: 119 Essential services and…, Poland, Need Resource Applying for refuge and protection, plus other essential services Government of Poland /  Website , Phone: +48 477217575, Email: ukraina@udsc.gov.pl Embassy services Embassy of Ukraine /  Website , Phone: +48 22 621 39 79 In case of emergency First Responders / Phone: 112 Services related to unaccompanied children, family separation…, Slovakia, Need Resource Applying for refuge and protection, plus other essential services Government of Slovakia /  Website Embassy services Embassy of Ukraine /  Website , Phone: +421 2/592 028 10 In case of emergency First Responders / Phone: 112 Applying for refuge and protection, plus other essential services  IOM /  Website Help for feelings of…, Stay safe, stay alert, Volunteers in and around host communities have turned out by the thousands to escort refugees to safety. Many are unregistered, acting in goodwill to link families to accommodation and support. But the outpour of help at border crossings also provides cover for traffickers and other predators seeking to exploit women and children fleeing war.   , If you're crossing a border:, ❌ Don’t trust job or educational offers from anyone other than authorities, especially if you're pressured to commit right away or required to separate from your friends or family. ✅ Keep digital and paper copies of your passport, ID and other certificates. ❌ Never leave your passport, ID or other certificates with someone you don’t know. ✅ Stay…, If you're travelling with children:, ✅ Teach your children their full names, your full name and your phone number. Have them practice repeating it. ✅ Identify a meeting point and plan to go there in case you get separated from your children. ✅ For very small children, prepare an identity tag (like a bracelet or something attached to their clothing) with the child’s name and your…, If you're helping an unaccompanied child:, ❌ Don’t assume the child is lost. A parent or caregiver may be close by. ✅ Ask others in the immediate vicinity if they know the child. Ask for the child's name and other family details. ❌ Don’t accept help from any stranger who offers to escort the child to safety. ✅ Keep the child's belongings with her at all times. These might help authorities…