UNICEF: 64 per cent of respondents in eastern Ukraine consider it is necessary to help IDPs

14 December 2020

Sixty-four per cent of respondents in eastern Ukraine believe that internally displaced persons (IDPs) need help and support from communities. These are results of a survey commissioned by the United Nations Children's Fund (UNICEF) in 12 communities participating in the project "JOINTLY. Social services for families in communities”. The survey was conducted by the Ukrainian Institute of Social Research named after Oleksandr Yaremenko to assess awareness about social services and the level of social support in communities.

The results show that a significant part of the population has little understanding of the purpose of social services. Fifty-one per cent of respondents mistakenly believe that social services are the same as social benefits. Every sixth believes that social services should not interfere in family affairs, and one in seven is convinced that domestic violence is a family business.

At the same time, a large proportion of the population expressed a willingness to help and support vulnerable groups. 44 per cent of residents of pilot communities in eastern Ukraine are ready to join initiatives to support people in difficult life circumstances. The same percentage is positive about the introduction of inclusive education and believes that the education of children with disabilities in regular schools will help unite people.

More than half of the residents know where to get social services. Every third family surveyed has to experience in applying for social services.

Among the biggest challenges when applying for social services, respondents point to long queues, inconvenient location of institutions for receiving services and bureaucracy. It is required to provide a long list of documents in order to receive services. Most often, people from families with psychoactive substances use problems and the elderly experienced stigma and discrimination when applying for social services.


Additional Information:

The information was obtained on the basis of a representative sample survey by face-to-face interview. The survey involved 807 families living in Bakhmut, Mykolaiv, Siversk, Soledar, Sartan, Bilokurakyn, Bilovodsk, Troitsk, Chmyrivka, Novopskov communities, as well as in Mariupol and Druzhkivka. The sampling error does not exceed 3.54 per cent.

Project “JOINTLY. Social services for families in communities” is implemented by the United Nations Children’s Fund (UNICEF) in partnership with five non-governmental organizations chaired by the Ukrainian Child Rights Network Civil Association, with financial support from the Government of Germany and the German Development Bank (KfW)



Media contacts

Olha Pryshko
Communications Specialist
UNICEF in Ukraine
Tel: +38 095 934 62 41


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. Across more than 190 countries and territories, we work for every child, everywhere, to build a better world for everyone.

Follow UNICEF Ukraine on  FacebookInstagram Twitter and TikTok.