Piloting the family outreach service

Study summary

Roma children smiling
UNICEF Serbia/2018/Vas


The Family Outreach service, a project piloted by UNICEF in collaboration with the Ministry of Labour, Employment, Veteran and Social Affairs, EU and the Novak Đoković Foundation, aims to improve the capacities of families to provide for a child’s safety, the child’s protection from neglect and abuse, and to improve the conditions for good quality development of children in a family environment.

It is intended for families with children that have numerous and complex needs, where there is a risk of separation of the child or a threat that the risk shall occur, and for families that are planning for the return of the child to the family after a measure of separation from the family.

The Family Outreach worker is a professional in the field of social welfare, whose work is supported by an expert team and coordinated with the Centre for Social Welfare.

This study on the family outreach service evaluates its outcomes and impact on the child, parents, family and the community.

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