UNICEF has launched additional psychological support for youth during crisis

12 July 2023
velickovic svejeok
UNICEF Srbija/2017/Veličković

Belgrade, July 12, 2023 - The traumatic events that have occurred in our country have deeply shaken the entire society, evoking a wide range of emotions, from fear and anger to sadness and general distress. To help young people overcome this, UNICEF has launched an additional section on the "Everything is Okay" (in Serbian: Sve je ok) platform that focuses on support during crisis, where free online psychological counseling sessions can be scheduled.

Usual problems that young people face during the turbulent period of adolescence often exceed their abilities, and crisis can trigger thoughts and emotions that are difficult to cope with on their own. Anyone who feels upset and overwhelmed, experiences fears and wants to talk to a professional can simply schedule a conversation at a time that suits them by filling out a form on the "Everything is Okay" website.


Are you struggling with difficult moments?

Schedule a free conversation with a psychologist or chat anonymously with a psychologist at Svejeok.rs.

If you need immediate help, call one of the SOS centers for psychological support, which also provide anonymous assistance.

In both cases, there will be a trained professional on the other side, ready to patiently listen and provide appropriate support to help you overcome the crisis as soon as possible.

This platform, developed with the support of UNICEF as a mental health resource, has been an important asset for almost two years now. It serves as a place where young people aged 15 to 30 can chat or have online conversations with psychologists, completely anonymously. Additionally, they can access a wealth of educational articles on various issues typical for this stage of life. Following the recent tragic events, additional consultation slots with psychologists have been introduced. The crisis online counseling service is available on weekdays from 10 am to 12 pm and on weekends from 10 am to 6 pm.

In a 45-minute session, the counselor will provide support to the young person in recognizing and expressing their thoughts, feelings, and behaviors. They will help them assess the challenging situation and find acceptable and constructive solutions. If necessary, counseling can also involve the entire family. Sometimes, the desired change can be achieved in one session, while in other situations multiple sessions may be needed. Parents and teachers can also seek the assistance of a competent counselor in the same way.

"Having conversations with children and young people about everything that troubles them is the first step in helping them feel safe and cope with traumatic events happening around them. All young people aged 15 to 30 who need someone to talk to, as well as concerned parents or teachers struggling with the crisis, should know that experts from the 'Everything is Okay' platform are there to listen and help," emphasized psychologist Jelena Radovanovic.

On this platform, young people can also discuss other dilemmas and problems they encounter in their daily lives with psychologists. In addition, the database of articles, interactive questionnaires, and webinars is constantly being updated, providing resources to help them better understand their worries and fears while learning how to cope with them.

Media contacts

Jadranka Milanovic
Communication Officer
Tel: + 381 11 3602 104
Tel: +381 63 336 283


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