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New Director of Human Resources helps to build the UNICEF of the future

© UNICEF/NYHQ2009/Markisz
UNICEF’s recently appointed Director of Human Resources, Christine Lloyd.

NEW YORK, USA, 4 February 2010 – UNICEF’s newly appointed Director of Human Resources, Christine Lloyd, majored in geology at university and became fascinated with the dynamic cycles of water flow. When she earned her degree and moved into the workforce, however, Ms. Lloyd’s attention was gradually drawn to the dynamic flow of human talent.

“There’s a lot of commonality in the geology of the landscape and the way organizations are designed,” she said in a recent interview. “There are lots of layers to them, and to understand what happens on the surface, you need to dig deeper into the strata of the organization.”

Her interest led to positions in organizational development and change management at large companies such as Nokia and Shell Oil. Then she followed a desire to make more of a social impact, serving as Executive Director of People and Organizational Development at Cancer Research UK, the world's leading independent organization dedicated to cancer research.

‘The perfect combination’
Ms. Lloyd sees her new post at UNICEF as the culmination of all this experience.

“I had worked for big, complex, global organizations, and then I’d also had experience at not-for-profits,” she said. “And UNICEF seemed to just be the perfect combination of both of those.”

One of Ms. Lloyd’s goals is to help human-resources staff and hiring managers anticipate and evolve according to the shifts in UNICEF’s agenda, and in its sources of global talent. Understanding systems and strata as she does, Ms. Lloyd knows that managing change requires staff involvement at every level – particularly in a world that is changing in rapid and unexpected ways.

"Organizations usually start with analyzing activities rather than engaging people. I think the role of the Division of Human Resources is to balance the focus on task with the cultural and behavioural changes that are needed," she said.

Focus on social impact
The talent pool of the future, Ms. Lloyd believes, will be increasingly information-driven and demanding of flexibility and social impact.

“I think there is an increased focus on humanity and global community,” she said. “Young people are queuing up to join UNICEF. Even the graduates of Oxford and Cambridge, instead of going into traditional ‘City’ careers, want to engage with social work.”

Her division, Ms. Lloyd said, will be ready. “UNICEF is an organization that focuses on people,” she noted, “so the human-resources function is a core aspect of UNICEF, because it’s all about acquiring and developing talent.”




Passion. Commitment. Dedication. In 180 countries around the world, 11,000 UNICEF staff are changing children's lives for the better. Watch this video to learn more.
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