UNICEF Vacancies


(EOI) Development of software and implementation of the School Management Information System (SMIS)


Subject: Development of software and implementation of the School Management Information System (SMIS)
Date of the EOI: 1 August 2013
Closing Date of the EOI: 16 August 2013


NOTE: Companies which responded to the 31 May 2013 Request for Proposals will be automatically included in this process, and therefore do not need to resubmit documentation. Tender documents remain the same. If a company wants to update their proposal, they have the option to resubmit.


UNICEF supports Ministry of Education and Higher Education (MoEHE) to improve access and quality of education in the State of Palestine through enhancing capacity for education planning and management at central, district and school levels. Formulation of polices, preparation and monitoring of plans on development of education as well as measuring the progress over time demand reliable, timely and quality data and statistical information. Existing systems for collection of data at the Ministry and Districts provide some but not comprehensive quantitative and qualitative data and statistics. Data on school infrastructure, assets, teachers’ and students’ information including learning achievements, attendance and special needs are not available. Some of administrative records are available but not computerized while some of the electronic data has low reliability and validity. Often there is duplication of work in collecting and processing the information at all levels of educational system.

In context of the MoEHE’s focus on overall improvement of the quality and availability of education data and statistics UNICEF supports the MoEHE develop and establish a school-based information management system – SMIS containing comprehensive, valid, reliable, and up-to-date school and students data. The software solution for SMIS will include a web-based application as frontend and fully normalized relational database as backend. SMIS application will be open architecture based on international standards for unlimited users. The software for the SMIS system will provide solutions and functionalities as stated in documentation developed by MoEHE and UNICEF that in details describes requirements of the SMIS. The assignment will include design of the database and application, testing of the software through different phases of development, necessary customization, and installation of the system at school, district and central level, development of the system documentation and user manuals; training of staff in the Ministry, reporting and technical support during the warranty period.


• Considerable experience in developing and implementing information systems and enterprise solutions; experience in implementation of educational systems will be advantage
• Considerable experience in system analysis design of databases and development of software, particularly web-based applications using various software platforms
• Extensive experience in technical writing and  design of system documentation and user manuals
• Excellent communication and technical writing skills (English and Arabic)
• Excellent training and facilitation skills; experience in change management and conducting trainings for systems end-users and administrators
• Academic background of the team members required: advanced degrees in computer science, information systems or similar
• Evidence of ability to allocate following resources throughout assignment as needed: project manager, functional/technical analyst, software developers, database expert(s), trainers and technical writer


For purpose of this EOI interested suppliers/service providers should submit following documentation:

1. The Supplier Profile Form - Download here

2. Annexes A and B - Download here

 (Note: In Suppler Profile Form only complete fields that are applicable to this EOI)

2. Certificate of Incorporation/ documentation proving that they are a registered company or institution
3. Reference letter from previous similar projects related to development and implementation of information systems and enterprise solutions
4. Reference to the system documentation and system user and administration manuals developed in relation to previous projects

EOIs and documentation should be sent to Waleed Ghadban, e-mail: , not later than 16 August 2013. Please quote “EOI JERA/EDU/SMIS/2013/003” as subject in your correspondence.

This EOI does not constitute a solicitation. We do not require bids or proposals at this stage; we merely seek your expression of interest in participating in the tender. A response to this Request for Expression of Interest does not automatically ensure that you will be selected to participate in the tender.

UNICEF reserves the right to change or cancel the requirement at any time during the EOI and/or solicitation process. UNICEF also reserves the right to require compliance with additional conditions as and when issuing the final tender document.

If you have any additional technical question about this EOI, please contact Waleed Ghadban, e-mail:




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