COVID 19: Community Insights from the Asia Pacific Region

Community Insights


Communities are key in stopping the spread of COVID-19. Only by understanding how people communicate, what they know, their needs, and gaps in understanding about COVID-19, can humanitarian organisations achieve a community-driven response that will reduce the spread of the virus. Pillars of the humanitarian field have repeatedly emphasised the need to ensure that humanitarian organisations listen to and address
the feedback they receive from communities, but they must also look for and support community-driven solutions (Core Humanitarian Standards, The Grand Bargain). 

Collecting perception data through surveys is just one of many ways of understanding how communities are thinking, feeling, and behaving around COVID-19. These surveys should be seen as a first step towards understanding community needs better and should be followed up with continuous engagement that actively reaches out to the most vulnerable. Data presented in this report was collected through the Asia Pacific Risk Communication and Community Engagement (RCCE) Working Group’s community perception surveys in Pakistan, Indonesia, Malaysia, and Myanmar. This report aims to present a short synthesis of the results to better understand community needs around COVID-19 and therefore design appropriate community-based responses. 

Data from the community perception surveys are automatically uploaded into an online inter-agency dashboard, which is publicly available here1. Organisations and stake-holders wanting to get involved with future rounds of the community perception survey should get in touch with any of the co-chairs listed on the last page of this report. 

Highlights and Recommendations Based on the collected data, the following key actions are recommended. Interpretations of findings and recommendations must be contextualised and triangulated.

Indonesia, Malaysia, Myanmar, and Pakistan
Publication date


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