Khang Panya Lao- Frequently Asked Questions

Teaching and Learning Platform- FAQs

A girl with tablet
UNICEF Laos/2021/SSiriphongphanh
24 May 2021

1. Is there an iOS app available?
The iOS App is currently under development. For now, please use browser version of the platform:

2. How do I resolve the error message encountered while registering ?
After entering the phone number and SMS code the app sometimes gives and error and exits. Restart the app to continue with registration.


3. How do I increase/ decrease the size of my content?
Use the zoom-in and zoom-out buttons if you want to scale the contents to your screen size


4. Any tips and tricks ?
Our system works offlines, you can download contents in the app. After downloading the contents will work without internet connection (available in Android app only)