The Impact of having Water network in Za’atari Camp: Shukriya’s Story
In Za'atari camp, a mother recycles water to conserve it, ensuring the sustainability in a desert like environment.

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In 2013, Shukriya, known as Um Hassan, and her family arrived at Za’atari Camp, fleeing the war in Syria. Initially, life in the camp was challenging, especially when the camp was not served with water and sanitation systems.

At that time Shukriya and her children spent hours daily carrying water to bring it home from public taps in the camp, having to endure the scorching summer heat and the freezing winter cold every day as they transport the water home.
"When we first arrived, water was one of the biggest challenges we faced, especially during the summer," Shukriya recalls.
The situation began to improve when UNICEF, with the support of donor countries, invested in new water and sanitation networks. These improvements meant that families like Shukriya's could access clean water directly at their homes, eliminating the need for long, exhausting trips to fetch water.
The new sewage system also alleviated health hazards and improved living conditions. "For us, the new water network was not just a system of pipes bringing water; it was a lifeline that offered us security and stability," Shukriya reflects. "It allowed us to focus on other priorities and improve our lives in the camp."

Shukriya and her family continue to conserve water, recognizing its scarcity in Jordan. They have developed effective methods to reduce water consumption, such as reusing water from washing dishes and clothes for cleaning and irrigation. Shukriya's children have also embraced these practices, understanding the importance of conserving water. "My daughter Nasiba, who is 9 years old, has learned from me how to save water. When she brushes her teeth or washes her hands, she places a bucket under the faucet to collect the used water," Shukriya shares proudly. "we then use this water for watering plants."
The modern sanitation network has brought significant changes, eliminating foul odors and reducing health risks, making their environment cleaner and safer. "We no longer have to deal with foul odors or worry about our children’s safety," Shukriya says. "Our environment has become cleaner, which has positively affected our physical and mental health."

Shukriya is deeply grateful to UNICEF and all who contributed to improving water and sanitation services in the camp. "These changes have made our lives easier and more stable," she acknowledges.
Her wish is for a better future for her children, filled with hope and opportunities. For Shukriya, water is not just a resource; it is life itself. "I hope everyone recognizes the importance of conserving it and ensuring its availability for all," she concludes.
Za’atari camp, home to over 78,500 residents, benefits from UNICEF's water, sanitation, and hygiene services. Established in 2019, these household-level systems ensure stable access to clean water, safe sanitation, and reduced operational costs, enhancing residents' quality of life.