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Evaluation database

Evaluation report

2016 Nicaragua: Evaluation of the efficiency, effectiveness and sustainability of UNICEF Zone Offices in Nicaragua’s Caribbean Coast region

Author: Fernando Campos, Alba Luz Solórzano, Adilia Gadea

Executive summary

With the aim to continuously improve transparency and use of evaluation, UNICEF Evaluation Office manages the "Global Evaluation Reports Oversight System (GEROS)". Within this system, an external independent company reviews and rates all evaluation reports. The quality rating scale for evaluation reports is as follows: “Highly Satisfactory”, “Satisfactory”, “Fair” or “Unsatisfactory”. You will find the link to the quality rating below, labelled as ‘Part 2’ of the report, and the executive feedback summary labelled as ‘Part 3’.


This evaluation was conducted to assess the relevance, effectiveness, efficiency and sustainability of the operational strategies adopted, from 2013 to 2015, by UNICEF zone offices located in Nicaragua´s Caribbean Coast region. The report presents the results of an external qualitative analysis and provides recommendations and lessons learned in order to improve the performance of the zone offices.

The evaluation found that zone offices made important contributions to the positioning of UNICEF in the Caribbean Coast and that operations were satisfactory, except in aspects related to management and monitoring. Partners and counterparts involved with program implementation indicated their satisfaction regarding the support provided by UNICEF and zone offices. The report indicated that professional team´s technical capabilities were adequate, although more experience was needed to provide technical support. From the financial viability perspective, in both regions, the allocation of funds showed a tendency to decrease in direct programmatic investments and a tendency to increase in UNICEF expenditure. For this reason, the evaluation concluded that if this trend were to continue, maintaining the zone offices could have had questionable financial viability. The report specified that effectiveness was not assessed given the lack of a comprehensive work plan for the zone offices.


Full report in PDF

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Report information





Management Excellence (Cross-cutting)


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