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Evaluation database

Evaluation report

2013 Albania: Evaluation of Albania's National Social Inclusion Strategy (2007-2013)

Author: Albanian Centre for Economic Research

Executive summary

"With the aim to continuously improve transparency and use of evaluation, UNICEF Evaluation Office manages the "Global Evaluation Reports Oversight System". Within this system, an external independent company reviews and rates all evaluation reports. Please ensure that you check the quality of this evaluation report, whether it is “Outstanding, Best Practice”, “Highly Satisfactory”, “Mostly Satisfactory” or “Unsatisfactory” before using it. You will find the link to the quality rating below, labeled as ‘Part 2’ of the report."


This evaluation report is a result of action taken by Ministry of Labour, Social Affairs and Equal Opportunities (MLSAEO) to inform the government of Albania on the validity of the existing National Strategy for Social Inclusion (NSSI) as a conceptual, planning and monitoring instrument. NSSI is intended to guide a concerted inter-sectorial effort for the social inclusion of vulnerable groups in Albanian society. The report was prepared by the Albanian Center for Economic Research and funded by UNICEF.

The evaluation report includes the following:  

  • a review of available documents related to implementation of sector policies and strategies comprising the NSSI, and the drawing of conclusions in relation to the patterns of social exclusion, their characteristics, trends, incidence and other relevant issues
  • an analysis of the extent to which NSSI guides the national development policies and the models of allocating resources, in combination with measures to bring about social inclusion of the most excluded groups
  • a list of recommendations to MLSAEO in relation to the policies and measures for reviewing, improving and designing new inclusion and social protection strategies
  • a list of practical recommendations on how to improve management, monitoring and reporting on progress of the social inclusion strategy from an inter-sectorial perspective.


The main objective of the present monitoring report on implementation of NSSI is to present the progress and dynamics of measures and policies taken towards the ultimate objective of advancing social inclusion of vulnerable populations in Albania.


The methodological approach targets three main objectives:
1. review of the current evidence that is available on implementation of sector policies and strategies under NSSI and the drawing of conclusions on outlining a model of social inclusion, its characteristics, tendencies, incidence and other relevant issues in Albania
2. analysis of policies impacted by NSSI, and the extent to which it is applied in the national development policies, along with the models used to allocate resources associated with social inclusion of the most excluded groups
3. preparation of a policy note for government and the main actors that will provide a summary of the main issues and challenges in formulating a mid- or long-term strategy on social inclusion in full harmony with the EU’s strategy on the issue.

The design of the evaluation methodology used in the present analysis is based on secondary sources, collection and clustering of indicators, and analysis of quantitative and qualitative data. Qualitative data were obtained through direct semi-structured interviews with all parties involved in the design, implementation and monitoring of NSSI, and focus-group discussions with marginalized groups.

The evaluation was conducted by a working group comprising independent experts from various backgrounds—economics, social sciences, human rights, gender-based rights, social policies—and evaluators with experience in analysing various social programmes with a focus on excluded groups. The working group operated under the methodological guidance and oversight of the Albanian Center for Economic Research.

Findings and Conclusions:

In conclusion, in order to prevent social exclusion and to inform members of groups at risk of being excluded, as well as relevant service providers, it is essential to review the current social inclusion strategy. To ensure its sustainability and compliance with the strategic programmes of the Albanian government, the strategy review should undertake the following steps:

  1. Establish strong inter-institutional cooperation between central and local governments
  2. Enhance the understanding of social service providers and users of the rights of the latter, and the responsibilities of the former, towards improving service delivery and strengthening transparency and accountability.
  3. Take action to design a communication strategy on the objectives of NSSI, its policies and indicators.
  4. Design a detailed action plan giving estimates and allocations of adequate funding levels and realistic timelines for programme implementation.

This evaluation report groups the specific conclusions on the impact of NSSI into three main pillars—adequacy and concurrence of NSSI with the strategic orientations of the government’s programmes, NSSI and the institutions, and NSSI and the current standing of target groups—as follows:

  1. Adequacy and concurrence of NSSI with the strategic orientations of the government’s programmes
  2. NSSI and the institutions
  3. NSSI and the current standing of target groups


Recommendations made in the present report are based on the results of the evaluation undertaken to measure the impact of NSSI and its compatibility with government policies, implementing institutions and capacities to monitor and report on its implementation. Read section 4.2

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