Non-profit organizations

Private sector



Request for proposal

UNICEF invites qualified service providers to submit the proposal for one or both of the following two services:

A) Supporter Recruitment Services:
Conduct face-to-face fundraising campaigns at events, business sites, residential locations and on the street to solicit regular giving supporters for UNICEF.

B) Supporter Management and Retention Services:
Provide the services required to maintain and manage supporter transactions and conduct supporter retention activities including; collecting supporter’s regular donations, managing and maintaining the integrity of the supporter database, managing supporter communications including inbound and outbound customer service, and providing necessary reporting and analysis.

These activities being in 4 countries: Thailand, Malaysia, Indonesia and the Philippines.

The duration of the agreement will be for a period of 2 years. Contractors may submit bids for the work assignments in single or multiple countries.

Closing Date: 10 April 2014, 10:00 hrs Bangkok time.

Briefing session will be organized by UNICEF on 21 March 2014, 15:00 hrs Bangkok time. Contractors interested in participating the briefing session must confirm their participation to no later than 20 March 2014.

Required Documents:

1.  Request for Proposal 

2.  Terms of Reference

3.   Evaluation Matrix (for UNICEF assessment)

4.  Bidder's Experiences templates (Donor Management and Retention     Donor Recruitment)

 and Price Proposal template for both services (to be completed by the interested bidder)



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