Tools for companies

Children working on computers
© UNICEF/BANA2014-01597/Mawa

This section features guidance and tools developed by UNICEF in collaboration with industry, policy makers, civil society and other stakeholders. The material below offers a range of guidance for companies to assess, consider and act on taking children’s rights into account in their policies and processes.

Children’s Online Privacy & Freedom of Expression: Industry Toolkit

The Toolkit contains (1) five General Principles that set out the shared responsibility to protect, respect and realize children’s privacy and expression rights in a digital world and (2) a Checklist for Companies to assess their policies and practices with regard to obtaining, using and retaining children’s personal data; ensuring children’s access to information; and educating and informing children online. The General Principles provide a child rights-based approach to privacy and freedom of expression for national authorities, industry, parents and educators, and the Checklist helps companies bring this approach into practical action.

Children’s Online Privacy & Freedom of Expression: Industry Toolkit [PDF]: English

UNICEF ITU Industry Guidelines on Child Online Protection

The Guidelines provide a framework with five key pillars [PDF] for how companies can work to ensure children’s safety when using the Internet or any of the associated technologies or devices that connect to it. They also provide guidance to companies on identifying ways in which they can advance children’s rights and facilitate responsible digital citizenship, learning, and civic participation. The Guidelines also include sector-specific checklists that recommend actions for various actors including: mobile operators, Internet service providers (ISPs), content providers, and online retailers to name but a few.

Child Online Protection Guidelines for Industry [PDF]: English, French, Spanish, Japanese
Child Online Protection Guidelines for Mobile Operators [PDF]: English

UNICEF Mobile Operator Child Rights Self-Assessment Tool

This tool provides guidance for mobile operators on assessing their policies and processes as they relate to the workplace, marketplace and community. The excel-based tool allows companies to review child rights considerations by functional area, and is accompanied by a PDF guide that provides background and recommendations for each assessment criteria.

Mobile Operator Child Rights Self-Assessment tool [MS-XLS]: EnglishSpanish, French

Mobile Operator Child Rights Self-Assessment Guide [PDF]: English, Spanish, French

Millicom experience in assessing children's rights: This report details the process Millicom undertook to carry out child rights assessments of its internal policies and processes. The results of assessments have helped to refine Millicom's global corporate responsibility strategy, prioritize programmes, and develop action plans for children's rights in key countries of operation.

VIDEO: Millicom Vice President Corporate Responsibility Milka Pietikainen talks about the business case for taking a child rights approach

Business Child Online Safety Assessment Tool

This tool provides guidance for any company that provides or makes use of Internet and associated technologies to assess how children’s rights in a digital world are considered in their policies and processes. The tool is based on the UNICEF ITU Child Online Protection Guidelines for Industry.

Brief on how companies can use the Child Online Assessment Tool

VIDEO: LEGO Head of Global Online Safety, Dieter Carstensen talks about the COSA tool

Child Online Safety Assessment tool [MS-XLS]: English, Spanish, French

Child Online Safety Assessment Guide [PDF]: English, Spanish, French

UNICEF GSMA Notice and Takedown Guide

This guidance document provides insights to help companies establish policies and practices to support the prompt and effective removal of online child sexual abuse material. [PDF] English, Spanish

VIDEO: GSMA Director Public Policy Jenny Jones talks about Children and Internet