Education in Emergency (EiE) During COVID-19 Report

An assessment of the experiences and challenges faced by students, parents, teachers, and other stakeholders during the pandemic.

A mother and son with their teacher in a classroom
UNICEF Bhutan/2020/SPelden


To provide continuity in learning, students engagement and support, the Ministry of Eudcation initiated teaching online using social media, Self-Instructional Materials (SIM), video and radio lesson, including psychosocial support through Sherig Counselling services. This report is intended to assess the experiences and challenges faced by the students, parents, teachers, and other stakeholders during the pandemic for strategizing interventions to address the learning loss and future responses. The study covers all districts, municipalities, schools, ECCDs, NFEs, learners, teachers, school principals, and parent representatives.

The findings revealed that most students had responded that online learning was effective in engaging them, and 74.48% of the respondents said they enjoyed the online lessons. They stated that online learning had instilled the value of learning independently instead of always being dependent on the teachers.

However, a substantial number of students stated that online learning was challenging, as they did not get constant guidance from teachers due to the lack of face-to-face contact. Students expressed inaccessibility to smartphones and unaffordability of data packages as an issue. Moreover, majority of respondents experienced weak internet connectivity that had hampered their learning processes. Majority of students perceived video lessons on BBS as confusing and sometimes even incomprehensible. The survey revealed that 119,772 students accessed lessons through various social media Apps while mobile 3,301 students accessed lessons through the radio. The study concludes that most of the students felt online learning was not as effective and affordable compared to classroom teaching.


Cover of an EiE report
Ministry of Education, Helvetas Bhutan & UNICEF Bhutan
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