Frequently Asked Questions on Champions for Children
What is the UNICEF Face-to-Face Fundraising Program?
The UNICEF Face-to-Face Fundraising Program or simply put, Champions for Children, is a monthly giving program to help raise funds and awareness on children’s rights , issues and how UNICEF works for children in the Philippines and worldwide.
UNICEF is not funded by the UN and relies solely on voluntary contributions. The regular donations from the Champions for Children program allows UNICEF to leverage donors’ resources in a more strategic and focused way for the benefit of children in the Philippines and worldwide.
How does UNICEF conduct the Face-to-Face Fundraising?
UNICEF Philippines works with the APPCO Group, an experienced multinational company with expertise on Face-to-Face fundraising. The fundraisers are trained and supported by UNICEF to approach donors directly in public places such as shopping malls, fairs, offices and other event locations to talk about UNICEF’s work and how individuals can help through monthly contributions via credit card, debit card and authorization-to-debit-account arrangement.
APPCO is the official partner for UNICEF’s monthly giving program in the Philippines, Malaysia, Indonesia and Thailand.
APPCO has been successfully operating Face-to-Face recruitment in Southeast Asia for the past 10 years, for both charitable and business institutions. Below are some of their clients:
Malaysia: National Kidney Foundation (NKF), National Cancer Council (MAKNA), WWF, UNICEF
Singapore: National Cancer Society, National Heart Foundation, WWF, HSBC, SCB, Star Mio TV,
Indonesia: National Heart Foundation (YJI), WWF, UNICEF
Thailand: UNICEF, UNHCR, WSPA, SOS Children's Village
Philippines: UNICEF, WWF, Cribs
How will UNICEF and donors be guaranteed of the security of the transactions?
The following procedures are implemented to ensure the security of the transactions done during Face-to-Face Activities:
1. Monthly contributions will be done via the donor’s credit card/debit card or an authorization-to-debit-account arrangement.
2. Fundraisers are not allowed to hold the credit/debit card of the donor nor see the back side where the security number is printed.
3. All donor forms have unique serial numbers which are strictly monitored.
4. All donors who sign up in the program undergo verification calls, where donor information is checked against the forms they signed. This ensures that no fraudulent sign-ups take place.
5. It's important to note that UNICEF Fundraisers on the field are solely focused on the monthly giving program via credit/debit card or the authorization-to-debit-account arrangement.
In addition, APPCO has established procedures and systems to protect donor privacy and prevent fraud. This includes:
1. Potential Face-to-Face fundraising staff undergoes a financial check before being recruited by APPCO and must pass the rigid training on the fundraising process, donor privacy and fraud regulation.
2. Face-to-Face staff members are closely supervised by Team Leaders at each location on a daily basis.
Where are the Face-to-Face Activities conducted?
Face to face fundraising for UNICEF Champions for Children is conducted nationwide.
For the latest schedules on where our booths are set-up, please visit: http://www.unicef.org/philippines/supportunicef_cfcpartnermalls.html
In addition to the scheduled event sites, fundraisers also go around different parts of the country, visiting offices, trade events, and other institutions.
How can we identify legitimate APPCO Face-to-Face Representatives?
Legitimate fundraisers always wear official APPCO company IDs with UNICEF identification. List of active fundraisers for UNICEF.
Should any potential or recruited donor have any questions about the agents’ identity or the legitimacy of the transactions, you may call the UNICEF Hotline for verification: 758-1000 or 758-1442 -- Monday to Friday, 9am to 6pm. Or, send an SMS to Mobile # 0917-8616289.
What if I don't want to donate via credit/debit card?
UNICEF provides various methods of donation:
Go to www.unicef.ph and click on the donate button or call UNICEF to pick-up your cash or check donations at (632)758-1000 / 758-1442, Mondays to Fridays, 9am - 6pm (within Metro Manila only). Donors must provide their complete address and contact details so that the UNICEF team can acknowledge receipt of donation and provide updates on how their contributions make a difference for children.
DEPOSIT to the UNICEF Philippines Metrobank account:
For local wire transfers:
UNICEF C/A No: 066-7-06631209-3
For international wire transfers:
UNICEF C/A no: 066-7-00141392-5
Swift Code: MBTCPHMM
For people who are not yet ready to make regular monthly contributions, a one-time donation can be done online by visiting https://donate.unicef.ph and click on the 'Give One Time Gift' tab.
To know more about UNICEF programs for children, visit these sites:
Who are eligible to donate to UNICEF’s programs for children?
Everyone, regardless of age, can donate to UNICEF at any given time whether via bank deposit, wire transfer, check and credit card.