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Program Officer (Capacity Development)

Duty Station : Delhi
Closing date: 15 August 2012

2. Purpose Of The Post

Under the guidance of the C4D Specialist, Polio Eradication , the staff member will provide technical oversight and guidance to the training and capacity development requirements of the Social Mobilization Network to promote effective social mobilization and behavior change communication in support of polio eradication. This includes managing, designing and implementing innovative training curricula and  materials for use by the Social Mobilization Network, assessing its effectiveness and provide management support to field-based training coordinators.

3. Major Duties And Responsibilities

Provide strategic guidance and technical support to capacity development of the Social Mobilzation network in Uttar Pradesh, Bihar and other HR states. This includes conducting a continuous assessment of learning needs and developing appropriate strategies to meet the needs.

Ensure annual training and learning plans reflect priorities related to polio eradication and other key programme interventions in the SMNet areas, including routine immunization, child health and nutrition, water and sanitation. Give support to Polio EPRP as and when required

Work with institutions, universities, and private organizations to design and implement training courses for the SMNet. Identify interactive adult-learning methodology for trainings. Together with partners and state offices, design course content, modules, and monitoring mechanisms.

Identify additional methods to build capacity of the SMNet that go beyond training, such as coaching, mentoring, on-the-job training, etc. Develop systems to facilitate improved job satisfaction, performance management, and optimal utilization of the Social Mobilization Network resources. Design and participate in talent review drives to identify high performing SMNet staff. Coordinate staff rotation programme and other issues related to their professional development.

Contribute to the recruitment and capacity development of Master Trainers and field-based trainers at the field level, for the Social Mobilization Network. Monitor and track their performance, and develop a cohort of skilled facilitators, in close collaboration with field offices.

Review, monitor and assess the quality of trainings conducted, and the development of Training Coordinators in the field. Assess the impact of capacity development strategy and individual activities included in training plans. Conduct period learning and training needs assessments and redefine strategies accordingly.

Qualifications, Skills And Attributes

a) Education

University degree in fields such as HR management, Adult Education, Organization Development, Business Administration, with specialization in HRD

b) Work Experience

At least two years’ experience in designing and implementing capacity development strategies, especially related to building interpersonal communication skills, community mobilization and community dialogue. Exposure to training related to field work for polio eradication, and other aspects of public health, is preferred.

c) Languages

Preferred candidate will have excellent communication skills, and abilities in networking and advocacy, particularly with Government and development partners in Bihar. preferably. Able to communicate effectively in both spoken and written English and Hindi.

d)  Competency Profile

i)  Core Values (Required)

• Commitment       • Diversity and Inclusion      • Integrity
ii)  Core Competencies (Required)
•  Communication  [ II ]  •  Working with People  [ I ]  •  Drive for Results  [ I ]

ii) Functional Competencies (Required)

•   Formulating Strategies and Concepts   [ I ]   •  Relating and Networking   [ I ]             
•  Persuading and Influencing   [ I ]                    •   Applying Technical Expertise   [ I ]        
•  Learning and Researching  [ II ]                      •  Planning and Organizing   [ II ]   
iii)  Technical Knowledge   

a) Specific Technical Knowledge Required (for the job)

•   Knowledge of current developments in the fields of: communication theory, motivational psychology, adult learning theory, indigenous media, community organization and participation, strategic communication planning, behaviour analysis, formative research and evaluation of communication interventions.
•   Knowledge of inter-disciplinary approach in programme development and implementation in programme communication, social mobilization and behavioural change.
•  Knowledge of and experience in emergency operations and management. 
•  Knowledge of and skills in programme communication networking, advocacy and negotiation.
•  Knowledge and experience to organize and implement training.
•  Knowledge of community capacity building.
•  Computer knowledge, skills and practical experience, including internet navigation, network, telecommunications and various office applications.

b) Common Technical Knowledge Required (for the job group)

•  UN/UNICEF policy papers, relating to programme communication and programmes
•  Executive Directives
•  UNICEF programme manuals
•  Communication for Development Guidelines
•  UNICEF country programme plans
•  Government development plans and policies
•  UN agency agreements and joint policy papers
c) Technical Knowledge to be Acquired/Enhanced (for the Job)

•   Understanding of UNICEF Mission and UNICEF Guiding Principles
•  Understanding of UNICEF programmatic policies, goals, visions, positions, policies, priorities, strategies and approaches (MDGs, UNDAF, MTSP, etc.).
•  Understanding of Rights-based and Results-based approach and programming. 
•  Understanding of UN mission and system; and International Code of Conduct.
•  Understanding of staff welfare and rights of staff members.
•  Knowledge of emergency operations and security guidelines.
•  Understanding of international humanitarian affairs and humanitarian work. 
•  Understanding of UNICEF policies and procedures for programming, operations, and communication.
•  Latest theory, methodology, technology and tools in the functional areas.
•  Knowledge of the Programme Policy and Procedure (PPP) manual.
•  Knowledge, skills and experience in community capacity building.
•  Understanding of government policies, guidelines, legislation and strategies on various subjects.

d) Comptencies

• Proven skills in undertaking training need assessment and performance gaps analysis to identify areas, topics and skills for training.

• Understands and applies Adult Learning principles and Participatory way of training.

• Ability to conceptualize, develop and adapt training materials for different type of audiences. 

• Drive for Results.

• Analytical and conceptual ability; communication skills.

• Strong communication skills.

• Planning and monitoring skills; ability to organize work & projects.

• Ability to make timely and quality judgments and decisions.

• Experience in health communication an asset.

• Commitment to continuous learning for professional development.

• Ability to work in a multi-cultural environment, and establish harmonious and effective working relationships both within and outside the organization.

• Initiative, passion and commitment to UNICEF’s mission and professional values.

 Reference to UNICEF and/or UN in terms of technical knowledge requirements (a and b above) are applicable only to those who are or have been the staff members of UNICEF or the UN common system.

Applications consisting of a covering letter; an up-to-date CV and a completed Personal History form (download)  should be sent to devpro@pmsind.co.in by 15 August 2012.  In order to ensure that your application is sorted correctly, please clearly mention the post title and location in the subject line of your e-mail/application. Only applications of short listed candidates will be acknowledged.

UNICEF does not charge any fee at any stage of the recruitment process (application, interview, meeting, traveling, processing, training or any other fees). UNICEF is a non-smoking working environment. Applications from qualified women are encouraged.



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